1. VoiceThread Docs
  2. System Integration
  3. Information System Integration (VISI)
  4. Frequently asked questions

Frequently asked questions

Can VISI also authenticate users?

No. VISI must be used in conjunction with an external authentication system. It simply takes your authenticated users and sorts them into their respective groupings in VoiceThread.


Does implementing VISI automatically use VoiceThread resources?

No. Resources are only used as they are requested. If a user never authenticates in VoiceThread, he will never utilize one of your accounts.


Is VoiceThread access interrupted while VISI information is being updated?

No. VISI’s design allows the data discovery process to occur in a “non-blocking” fashion, meaning that users can continue to access VoiceThread without interruption. When VISI receives new information, VoiceThread will wait until the next time the user authenticates to add or remove them from the appropriate courses.


What happens if a user is accidentally removed from a course?

This is no problem at all. Simply add that user back into the course with the next update, and he will regain access to that course the following day. Learn more about updating enrollment information.


Can users be manually added or removed from course?

No. All management of membership in a VISI course is handled by the data VoiceThread receives. If you need to add or drop a user, you’ll need to make that change in the information sent to VoiceThread.

Was this article helpful?